No. We are a modified as-is auction. CarMax Auctions discloses any known major mechanical issues, title brands, and structural or flood damage as outlined by the National Auto Auction Association (NAAA). Mechanical condition should be verified on our lot. See our Auction Policies for details.
CarMax Auctions is open and upfront with our wholesale customers. We make major mechanical announcements on vehicles that we know to have evidence of a bad motor, transmission, 4x4, front and rear differential, etc. CarMax Auctions also discloses any known title brands. Other announcements include structural damage and flood damage as outlined by the NAAA. See our Auction Policies for details.
Unfortunately, our facilities do not have the space to test drive the vehicles. CarMax announces known major mechanical conditions on its vehicles and recommends that a dealer verify mechanical condition before removing a vehicle from our lot.
We run an AutoCheck on every vehicle we purchase. AutoChecks are available to registered dealers by clicking on the VIN of a chosen vehicle in the runlist. Also, we briefly drive the vehicles to determine any major mechanical issues. We do not perform any kind of in-depth diagnostic evaluation.
Through CarMax's unique appraisal process, we acquire thousands of units each week that do not meet our strict retail parameters. These vehicles are sold through our auction. Other vehicles may be CarMax Auto Finance repossessions.
As soon as a determination has been made, the Auction Information Line (888)804-6604 and our website will be updated to reflect the most recent schedule.
You can also receive text message alerts for auction cancellations and schedule changes. Messaging and data rates may apply. To opt in to receive text messages please:
Text EASTERN to 88769 for Eastern time zone auctions.
Text CENTRAL to 88769 for Central time zone auctions.
Text MOUNTAIN to 88769 for Mountain time zone auctions.
Text PACIFIC to 88769 for Pacific time zone auctions.
CarMax Auctions discloses any known major mechanical issues with our vehicles. We also disclose known structural and flood damage in accordance with the NAAA policies as well as known title brands. See our Auction Policies for details.
CarMax Auctions is currently testing vehicle transportation services at select auction locations. Terms and conditions applicable to vehicle transportation services are available here. For more information click here, or contact a CarMax Associate for details and available routes
To be eligible to write company checks, please fill out the registration application from our home page or call our Auction Information Line at (888)804-6604. Once the appropriate registration documents have been submitted, your check-writing ability will be evaluated. We will contact you directly to discuss your check-writing status.
Yes, you can. You might also want to talk to your bank about sending ACH credits, which can save you money on bank fees.
You will be able to pick up your vehicles once the wire is received by our Home Office in Richmond, VA. Wire Transfer notifications are received by the Home Office Mondays through Fridays from 8:00am until 6:00pm EST. Please allow at least 1 hour for the banks to process the transfer before contacting us to confirm receipt.
AFC (Automotive Finance Corporation) and NextGear are floorplan providers for CarMax Auctions. To get information on AFC, visit their website at: afcdealer.com. To get information on NextGear, visit their website at: nextgearcapital.com.
Registering online is your easiest and most efficient option. If you prefer paper registration, click here. You can also call our Auction Information Line at (888) 804-6604 to have the registration application sent to you. Onsite registration is available at each CarMax Auctions location on auction day, but we recommend that you register in advance to avoid any delays prior to the sale.
Registration can be completed in one business day, as long as all required forms and documents are submitted.
Check writing authorization may take additional time. Registering in advance is recommended to avoid delays on auction day.
Go to My Profile on your Member Dashboard and find your Invitation Code. Share this code with the person you want to add and direct them to Register for Auctions on carmaxauctions.com. Please note: the Owner/Authorized Officer(s) will be asked to approve every Buyer who requests to buy on behalf of their dealership. Buyers who have not been approved by an Owner/Officer will not be authorized to buy for that dealership.
Visit "My Profile" section on the Member Dashboard, then go to “Account Options” and select "Paper Registration Activities”. Complete the form and fax it to (866) 360-0398 or email it to firstname.lastname@example.org.
While you are welcome to register at a CarMax Auctions location on auction day, it is preferred that you register in advance to avoid any delays prior to the sale. Once your online application is submitted, we will review your application and will be in touch with you as soon as possible (usually within 30 minutes during normal business hours).
Your one-time registration gives you access to all CarMax Auctions locations nationwide. To buy, your dealership needs to submit any tax/resale documents required by the states where you will attend auctions. Once registered, your dealership’s Owner can add states at any time through their Member Dashboard.
Currently, CarMax Auctions does not accept the "Auction Access" card for registration purposes. You can register online or call our Auction Information Line at (888) 804-6604 to have the registration application sent to you.